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FAQs

FAQs

What is check in and check out time?

We look forward to seeing all of campers at the earliest time of 1:00pm for campsites and 3:00pm for cottages to allowing our housekeeping staff time to prepare your cottage for your stay. We allow all of our guests on campsites and cottages to stay until 11:00am on the day of their departure. After that time, use of amenities for those guests will cease and guests are asked to leave the park at that time, unless a late check out is scheduled.

How do I schedule a late check out?

Late check outs are allowed based upon availability. If a late check out is wanted, you must come to the front office on the day of your departure to check for availability and schedule the late check out, if available.

What is provided on the site?

Each site has a fire ring, picnic table, charcoal grill, concrete patio, and full hookup (30/50 amp). All roads and sites are paved. Sites are big enough to accommodate your unit and two vehicles. We ask that guest do not park on the grass or place rugs or mats on the grass.

What is the cancellation policy?

Reservations cancelled more than 14 days in advance of arrival will incur a $25 cancellation fee. Reservations cancelled 14 days of less in advance of arrival will incur a cancellation fee of one night’s stay. Holiday cancellations require at least a 30 day notice to receive a refund of their deposit minus a one night stay.

Are pets allowed to camp with us?

Absolutely! Here at Willow Tree, we like for all pets to be leashed while on walks but we do have designated areas where pets are allowed to be without a leash. We also ask for guests to clean up after their pets as a courtesy to the other guests. Unfortunately, there are a few breeds that we do not allow. Those breeds are Pit Bulls, Dobermans, Rottweilers, Mastiffs and Chows. Pets are not allowed in the cottages due to cottages being rented out to other families where allergies may be present.

Are we allowed visitors while camping?

Guests are allowed visitors but please inform visitors that there is a visiting fee per person and per vehicle. Visitors are allowed during daytime hours but are not allowed to camp overnight. Each site is allowed a maximum of 6 people per site.

Is tent camping allowed?

No, we do not allow tent camping of any kind.

What is the use of the wristbands?

During peak season, we asked that each guest wears the wristband we provide to the pool and the lake. This allows all Willow Tree staff to know that you have registered and are a guest of the campground.

Does the campground have WiFi?

Yes, we do offer WiFi throughout the campground. The WiFi password will be provided by the front desk during check in.